What is Link2Tenant?
Link2Tenant is an online payment portal that enables your tenants to pay their rent and other fees online, anytime, from any internet-connected computers.
How does it work?
First, you set up your tenants and send out bills from Property Management Paymentsite.
Tenants receive an e-mail invoice, with a link to Link2Tenant for making payment.
Tenants can log in or register for access, then make payment using their card or bank account on file—or they can enter in their payment information.
It only takes a few clicks for tenants to pay their rent and they can do it anytime, day or night. The portal is available 24/7/365, with built-in scalability and redundancy to ensure it is available whenever your tenants wish to pay.
What types of payment types does it accept?
You can choose which payment types you want to allow on your Link2Tenant portal. It supports credit and debit cards as well as electronic check
Is it secure?
Yes, both Link2Tenant and PM Paymentsite are certified secure at Payment Card Industry Level 1: the highest level of certification available.
How do my tenants make a payment?
They simply log into Link2Tenant with their username and password, approve the payment method if there is a card or account on file (or enter their card or bank account), and confirm the payment. Tenants receive an e-mail receipt if the payment is approved—or if it is declined, they get immediate notification, allowing them to go back and enter an alternate payment method to ensure the rent is paid on time.
Who controls the billing?
You have full control over the timing, line items, and amounts included in every invoice. We’ve provided up a streamlined billing process that automatically pre-fills amounts, but allows you to make any changes you need.
You can also quickly send a one-time bill to a tenant if you wish them to pay their deposit, for example.
How do I know which tenants have paid?
You look at the Billing Status report in your Paymentsite. This report tells you in one glance which invoices have been paid and which are late.